Privacy Policy of Rocket Casino

Rocket Casino recognises the importance of protecting personal information and handling data in accordance with applicable privacy legislation in Australia, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how personal and non-personal information is collected, used, stored, and safeguarded when individuals access the Rocket Casino website and related services. By creating an account or using the platform, users acknowledge the data practices described in this policy.

Information We Collect

Rocket Casino collects personal information necessary for account creation, identity verification, transaction processing, and regulatory compliance. Personal data may include full name, date of birth, residential address, email address, telephone number, and government-issued identification details. Financial information such as payment method details, transaction history, deposit amounts, and withdrawal records is also collected for operational and legal purposes.

Technical and non-personal data is collected automatically when users access the website. This may include IP address, browser type, operating system, device identifier, time zone settings, language preferences, and website usage data. Such information is gathered through server logs and analytical tools to monitor system performance and detect irregular activity.

In certain circumstances, additional documentation may be requested to comply with identity verification requirements. This may include proof of address, copies of identification documents, or confirmation of payment method ownership. All requested information is processed strictly for verification and compliance purposes.

How We Use Your Information

Personal information is used primarily to establish and manage user accounts. This includes verifying identity, processing deposits and withdrawals, maintaining transaction records, and enforcing the platform’s terms and conditions. Data is also used to comply with anti-money laundering (AML) obligations and fraud prevention requirements.

Technical information supports operational functions such as maintaining website stability, monitoring account security, and analysing system usage patterns. IP addresses and device information may be used to detect suspicious access attempts, prevent unauthorised transactions, and enforce geographic restrictions where required.

Where permitted under applicable law, contact details may be used to send service-related communications, including account notifications, transaction confirmations, and important policy updates. Marketing communications are sent only where consent has been provided, and users may withdraw such consent at any time through account settings.

Personal information may be disclosed to regulatory authorities, payment processors, identity verification providers, and fraud prevention agencies where necessary to fulfil legal and contractual obligations. Data sharing is limited to what is required for operational or regulatory purposes.

Cookies and Tracking Technologies

Rocket Casino uses cookies and similar tracking technologies to ensure the proper functioning of the website and to improve user experience. Cookies are small data files stored on a user’s device that enable recognition of returning visitors and facilitate secure login sessions.

Essential cookies are required for account authentication, fraud detection, and payment processing. These cookies cannot be disabled without affecting core platform functionality. Analytical cookies collect aggregated data regarding website traffic and user interaction patterns, enabling performance monitoring and system optimisation.

Users may manage cookie preferences through their browser settings. Most browsers allow the blocking or deletion of cookies; however, restricting essential cookies may limit access to certain features of the website. Where required by applicable law, consent for non-essential cookies is obtained through a cookie notification banner.

Tracking technologies may also include server-side logging and session monitoring tools. These tools record interaction events such as login attempts, deposit submissions, and session duration for security and operational oversight.

Data Protection and Security

Rocket Casino implements technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, or destruction. Data transmission between user devices and platform servers is protected through Secure Socket Layer (SSL) encryption technology.

Access to personal information is restricted to authorised personnel whose roles require such access for operational or compliance purposes. Internal systems use role-based access control mechanisms to prevent unauthorised data handling.

Stored data is maintained within secure server environments protected by firewall systems and intrusion detection protocols. Regular security assessments and system monitoring procedures are conducted to identify and mitigate potential vulnerabilities.

Payment information is processed through certified payment service providers operating under recognised industry security standards. Rocket Casino does not store full credit card details on its internal servers.

Data retention periods are determined by regulatory requirements and operational necessity. Personal information is retained for as long as required to fulfil legal obligations, resolve disputes, and enforce agreements. Upon expiration of retention requirements, data is securely deleted or anonymised.

User Rights

Under the Australian Privacy Principles, users have the right to request access to personal information held by Rocket Casino. Requests for data access must be submitted in writing and may require identity verification before processing.

Users may request correction of inaccurate or incomplete information. Where appropriate, Rocket Casino will update records within a reasonable timeframe after verification of the request.

Individuals may also request deletion of personal information where retention is no longer legally required. Certain data may be retained where necessary to comply with regulatory obligations, including anti-money laundering legislation.

Users may withdraw consent for marketing communications at any time through account preferences or by contacting the designated privacy contact. Withdrawal of consent does not affect the lawfulness of processing carried out prior to the request.

Complaints regarding privacy practices may be submitted directly to Rocket Casino. If a user believes that their privacy rights have not been adequately addressed, they may contact the Office of the Australian Information Commissioner (OAIC).

Updates to This Policy

Rocket Casino may update this Privacy Policy to reflect changes in regulatory requirements, operational practices, or technological developments. When material changes are made, the revised version will be published on the website with an updated effective date.

Where required, users will be notified through email communication or account notification messages. Continued use of the platform following publication of updates constitutes acknowledgment of the revised policy.

This Privacy Policy remains accessible at all times through the website footer to ensure transparency regarding the handling of personal information.